Shipping policy

Shipping Policy for Overrated Korean Beauty & More

Effective Date: [12/22/2024]

Welcome to Overrated Korean Beauty & More! Below is our comprehensive shipping policy to ensure you have a seamless shopping experience. Should you have any questions, please don’t hesitate to contact our customer service team.

1. Shipping Destinations We currently ship to the following locations:

  • Domestic: All 50 states within the United States, including Alaska and Hawaii.

  • International: Selected countries worldwide. Please refer to our checkout page for the full list of eligible countries.

2. Processing Times

  • Orders are typically processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive a notification when your order has shipped.

3. Shipping Options & Estimated Delivery Times

Domestic Shipping:

  • Standard Shipping: 3-7 business days

  • Expedited Shipping: 2-3 business days

  • Overnight Shipping: 1 business day (orders placed before 12 PM EST)

International Shipping:

  • Standard International: 7-21 business days (varies by destination)

  • Expedited International: 3-7 business days

Note: Delivery times are estimates and may vary due to unforeseen circumstances such as customs delays or carrier disruptions.

4. Shipping Costs Shipping costs are calculated at checkout based on your location, selected shipping method, and order weight. We occasionally offer free shipping promotions, so keep an eye out!

5. Order Tracking Once your order ships, you will receive a tracking number via email. Use this number to track your shipment’s progress on the carrier’s website.

6. Customs, Duties, and Taxes For international orders, customers are responsible for any customs and import taxes that may apply. Overrated Korean Beauty & More is not responsible for delays due to customs.

7. Incorrect Shipping Information Please double-check your shipping information before placing an order. If there is an error, contact us immediately at [Insert Contact Information]. While we’ll do our best to assist, we cannot guarantee changes after the order has been processed.

8. Lost or Damaged Packages

  • Lost Packages: If your package is marked as delivered but you have not received it, please check with your neighbors and contact the carrier. If you still cannot locate it, reach out to us within 7 days of the delivery date.

  • Damaged Packages: If your package arrives damaged, please email us at [Insert Contact Information] with photos of the damage. We’ll work to resolve the issue promptly.

9. Returns Due to Non-Delivery If a package is returned to us due to an incorrect address, refusal to pay customs duties, or failure to pick up the package, the customer is responsible for any reshipment fees. Refunds for undelivered items may exclude original shipping costs.

10. Contact Us For any shipping-related inquiries, feel free to reach out to us:

  • Email: help@overratedkbeauty.com

  • Phone: +13467758910

  • Live Chat: Available on our website

Thank you for choosing Overrated Korean Beauty & More. We’re committed to delivering your favorite products to your doorstep quickly and reliably!